If it does not, then users know the problem has to do with their account and can troubleshoot the problem, targeting items in the ~/Library/Mail/ folder, or removing the contents of the ~/Library/Caches/Mail/ folder. Then users can set up Mail and see if the problem persists. In addition, Mail setup can be compared against that for a fresh account by creating a new user account and logging into that one. Doing this will require mail account information to be reentered, but all previous messages and mailbox setups will remain and be visible again after account information has been supplied. Remove preference files and troubleshoot accountsIf the first two fixes do not address the problem, users can try removing the Mail application preferences, called and located in the ~/Library/Preferences/ folder. From here users can troubleshoot mail messages to see if any cause the program to hang or crash, and remove any problematic messages causing such behavior. Troubleshoot messages loaded at startupIf a message contains corrupt content (pictures or attachments) that are causing problems, users can prevent the messages from loading at application launch by holding the shift key directly after launching Mail. If this does not fix the problem, users can then open iCal and paste the previously cut ToDos back into the application. Then quit iCal and attempt to open Mail again. It's recommended to list all ToDo items and then cut them using the "Edit" menu instead of outright deleting them. These items are available both in Mail as well as iCal, so users can remove them by opening iCal and deleting them from that application. If the crash log lists something such as "trying to set a non-ToDo MailboxUid for a ToDo", then users might try removing accumulated ToDo items. In addition, newer versions of Mail have included support for extended messaging features such as ToDo items and Notes, and if there are errors in how these items are stored or accessed, Mail can be adversely affected.įixes Remove ToDo itemsUsers might check the console application for the Mail crash log (listed under "CrashReporter" in the Console application) if the problem occurs. Likewise, corrupt preference files can also cause similar problems. If a message loads at start which has corrupted images or other content, Mail will attempt to load the content and each time will run into problems. Mail launching problems can result from several problems, including faulty settings, or problematic messages or message contents. Once in a while it gives me the option to 'reset the settings and relaunch' and I try that but nothing.
"Everytime I click on Mac mail, the application 'quits unexpectedly'. Chances are good that this will resolve your problems.Ĭo-author of The Macintosh Bible (4th, 5th, and 6th editions)Every now and then some fault in Apple's Mail application results in it not launching correctly, and sometimes resulting in the application unexpectedly quitting.
Troubleshooting permissions issues in Mac OS XĪfter you have done the above, see if things are now all better and report back. Now, open Disk Utility (in Applications/Utilities), and on the left side of the screen select your hard drive, then select the First Aid tab on the right side and click on "Repair Disk Permissions." This report below is from Mojave 10.14, another reported issue was from High Sierra.
I thought an update to Electron would fix these issues, but they still persist.
At this point you just need to immediately restart your Mac normally (without the shift key held down). Im getting user reports of people on various mac versions of the electron app quitting unexpectedly. Don't try and fix any of this, it is normal. Once it has fully started up, your Mac's desktop may be messed up and/or the resolution setting may be wrong. It may take a while for your Mac to start up in Safe Boot mode. During startup in Safe Boot mode your Mac will do a file system check, entirely in the background, with no working status indicated, or report generated, and any problems with your hard drive, caches, etc. There is no need to hold down the Shift key past the time that the spinning bar cursor appears. Restart your Mac, and hold down the Shift key right after the startup chime is played, and keep it held down until the spinning black bar cursor appears. Resolve startup issues and perform disk maintenance with Disk Utility and fsck To establish a baseline for troubleshooting, I would perform some basic maintenance chores, and if the problem still exists, we can troubleshoot from there.įirst, you should do what is known as a Safe Boot: Clearly the problem is one that applies to more than just one application.
I have tried to reset preference tool, re-build the profile, and create a new profile. I have outlook on my Mac and it keeps crashing as soon as I click on the icon. Having *all* applications unexpectedly quit on launch is really unusual. Office 365 on Mac / Microsoft Outlook quit unexpectedly.